This morning I woke up and decided to check my instagram message requests, something I only do occasionally. For those of you who are not aware, these are messages from people who do not follow you. Over the past few months the requests for freebies has become intolerable. Now don't get me wrong, if you have a blog and can genuinely review our products then I am more than happy to send you items. I have used bloggers in the past and they have proved valuable with their honest reviews; but after deleting the 27 requests for not just free items but also our luxury boxes, I felt the need to blog about the constant drain this has on all small business owners. The majority of the time these requests come from people who have never showed any support to our business, not even a 'like' on instagram or twitter however they believe they have the right to free goods simply because they have a dog and a few hundred instagram followers.
When you ask us for freebies please stop to consider what you are actually saying to small business owners; you love our items, but not enough to pay for them!? This also has an effect on our chosen charity as your freebie removes the charity donation which a genuine customer contributes to by purchasing from us.
And now for the rant:
The boxes we use, I pay for;
The items we place in boxes, I pay for;
The unique items we sell, I take time away from my family to produce;
All marketing and PR, I pay for;
100% of the costs of running a small business, I pay for.
You come along, having never purchased from us in the past or showed any support and feel entitled to free stuff and somehow my refusal makes me somewhat arrogant or rude? What exactly do you do for a living? Let's say for example you work in an office, how would you feel if I brought all my admin into your office and asked you to do all my paperwork for free? I mean why not? You do work in an office after all!
If you walked into any high street store and constantly asked them for freebies you would probably be banned as it would be deemed unacceptable. We are a small business, yes we are growing rapidly but nevertheless need support from you!. If I had a sale for every request for freebies I probably would have retired by now.
Please take a moment to watch the video below: